FAQs

  • What are the rental conditions?

The customer/lessee is solely responsible for any act related to the use of the vehicle, including traffic violations. It is also liable for any damage caused to the vehicle, even unintentionally, within the limits of the deductible. The vehicle is covered by third-party liability and theft insurance, with a deductible to be paid by the customer. The use of helmets is mandatory. Excellent scooter riding experience is required.

  • Is it convenient to book the scooter?

Booking a scooter assures you a personalized WEB discount and the scooter model of your choice. You can change or cancel your reservation at any time. In addition, check-in will be quick, saving you time during your vacation in Rome.

  • Can I enter and park in restricted traffic zones (ZTL)?

Scooters are not allowed only in ZTL zone A1 (Trident) when it is active and in pedestrian areas. In all other ZTLs (Centro, Trastevere, Testaccio and San Lorenzo), scooters can always access even when the gates are active. Parking is allowed only in motorcycle parking spaces and on blue lines.

  • Can I ride in the cab and bus lanes?

No driving is allowed in the cab and bus lanes. These are demarcated by yellow lines and monitored by cameras to issue fines to violators.

  • Can a passenger be carried on 125cc vehicles?

Yes, it is possible to carry a passenger on 125cc vehicles.

  • Is mileage charged?

No, the mileage is unlimited and there is no additional cost.

  • What documents are required to rent a scooter?

A valid driver’s license (A or B for vehicles up to 125cc and A for larger vehicles) is required. For non-EU clients, an international driver’s license is required.

  • I don’t have a credit card, can I still rent?

Yes, if you do not have a credit card, you can leave a cash deposit that will be returned to you when you return the vehicle.

  • What does the rental price include?

The rental price includes two helmets with under-helmets, R.C. insurance, spacious top case, windshield, chain and lock, phone holder, USB port for charging your smartphone and, upon request, a selfie stick .In addition, we offer free home delivery to your hotel, in the center of Rome.

  • With the 50cc or 125cc scooter can you ride on the highway?

No, it is prohibited to use 50cc or 125cc mopeds on highways. In addition, it is not allowed to drive on the Grande Raccordo Anulare (G.R.A) and the eastern ring road. However, other state roads can normally be traveled unless specific limitations are signaled.

  • I am a minor, can I ride the scooter?

Yes, if you are under 18 years old but have a regular license, you can ride our scooters. However, the renter must be a person of legal age and the entire rental will be the responsibility of the renter.

  • Where can I park the scooter?

In Rome there are many free parking spaces reserved for motorcycles, marked by white stripes the size of a scooter. Two-wheeled vehicles can also park for free in the blue stripes. However, it is important to comply with regulations and not park on sidewalks.

  • What are the rules for fuel?

Upon return, you must bring the scooter back with the same fuel level you picked it up with. There are numerous gas stations in Rome, both self-service and serviced, including near our location.

  • If I get a ticket during the rental, what happens?

In case of a fine during the rental period, we will report your details to the relevant authorities. The fine will be delivered to your home, and you can pay it in the manner indicated. The cost of practice management for each individual report is 35€ which will be charged to your credit card.

  • Can I take a child on the scooter?

According to Italian laws, it is prohibited to transport children under the age of 5 on any type of two-wheeled vehicle. However, if your child is over the age of 5 and his or her build is suitable for safe travel on the scooter, it is possible to carry him or her. Always keep in mind that Rome is a very busy city.

  • What happens in case of bad weather?

Rome has generally mild weather, and rain usually does not last more than a few hours. If you are equipped for rain, there are no restrictions on scooter travel. However, if you prefer not to travel with the scooter in bad weather, you can cancel the rental free of charge up to 24 hours before the scheduled pickup. In this case, you can request a full refund of the amount already paid or postpone the rental to another available date.

  • Is it possible to rent a scooter for a long time?

No, we do not do long-term rental.

  • How can I make payment for the scooter rental?

We accept cash or credit card payments at the time of vehicle pickup. In addition, if you wish to make payment in advance, you can contact us for instructions on payment by bank transfer, Paypall or credit card.

  • Is there an age limit for renting a scooter?

To rent a scooter, you must be at least 18 years old and have a valid driver’s license. There is no upper age limit for renting a scooter, but it is important that you are familiar with riding two-wheeled vehicles.

  • What happens in case of accident or breakdown during rental?

In case of accident or breakdown during rental, please contact us immediately. We will be ready to assist you and provide the guidance you need to resolve the situation in the best possible way. We will make sure you are safe and, if necessary, we will replace the vehicle.

  • What credit cards do you accept?

We accept Visa, Mastercard, American Express credit cards.

  • What happens if I reserve a scooter but am unable to ride it?

We reserve the right not to complete the rental if there are no acceptable safety conditions on the part of the driver. In this case it will not be possible to refund what was paid at the time of booking.

  • Where can I pick up the scooter?

it is possible to pick up the scooter at our office in Via Marche 15, we are open every day from 09:30 to 19:30 or we offer free delivery service to the Hotel, within the center of Rome.

  • Are you open on Sundays?

Yes

  • How much is the security deposit?

The deposit ranges from 300/500/600 euros depending on the displacement of the scooter.

  • Is the helmet compulsory?

Yes, helmets are mandatory, we provide you with up to two helmets of different sizes that you can place in the top box or under the seat at each stop without any problems.

  • Do you also have Micro Car?

Yes, we have a beautiful electric 50cc Micro Car with which you can also access the A1 ZTL, it has a range of 100km and recharges are included in the price.

  • What is required to rent a scooter?

driving experience, a credit card and driver’s license is required.

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